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Video Personalisation: 3x More Replies in Cold Email & LinkedIn

IlyaIlya AzovtsevCo-founder4 min read
Ilya Azovtsev smiling beside the words record once and a message card turning Hey Watermelon into Hey firstName with a Play video button.
On this pageStep #1 Record the video
  1. Step #1 Record the video
  2. Step #2 Customise your video
  3. Step #3 Generate personalised videos on Scale
  4. Step #4 Send Personalised Videos on LinkedIn
  5. Step #5 Send Personalised Videos on Email
  6. Final word

Personalised cold email / or LinkedIn outreach = 🤑

We all know it!

But how to personalise your outreach, so you stand out of crowd?

2 words:

Video…

Personalisation!

Imagine, your contacts are getting personalised loom-type of the videos in their email & LinkedIn inboxes 😮

A LinkedIn message with a Sendspark video link, previewing Ilya's video over the prospect's website and greeting Hey Bridget

This easily increases the reply rate by 2x-3x!

Campaign stats: connection requests with video got 66.67% replies against 31.03% without video

So let me share with you how to do the same!

Note: this example will be with Sendspark, but you can also do it with Response.ai (and other tools)

Step #1 Record the video

First things first.

Go to https://sendspark.com?via=leadgen and sign up (there is a Free tier, so worries).

After, go to Dynamic Videos & click “Create a new one”:

Sendspark Dynamic Videos page with arrows pointing at the menu item and the Create Dynamic video button

And start recording the video:

Sendspark dynamic video setup with an arrow pointing at the Record a video button

Important:

  1. Start your video with a short greeting and the word “Watermelon.” (We’ll replace “Watermelon” with your viewer’s name).

    Ex: Hey 🍉 Watermelon, I was on your website...

  2. Speak for at least 10 seconds, so we get a good sample of your voice.

  3. Make sure there’s no background noise or reverb. This could distort your voice! Use a high quality mic if possible.

Sendspark recorder open with Ilya waving at the camera as he starts recording

Here is a basic example of the video I’ve just recorded:

Open on loom.com

Save it!

Step #2 Customise your video

Now there is a magic that SendSpark is going to do 🧙

Sendspark video settings with an arrow pointing at the Voice cloning switch, labelled turn on

Turn on “Voice cloning” and after 5-6 mins SendSpark will be ready to automatically change “hey watermelon” on “hey {firstName}”.

Here is the example:

Personalised video page: Ilya's face over the prospect's website, greeting Bridget, with Ilya's booking calendar beside it

Also, just below we can customise the page for our video:

Sendspark share page editor with empty header, message, call-to-action and calendar fields beside the preview

After editing it a bit (adding call to actions, and some personalisation), you page might look like this:

Sendspark share page editor with background, text and calendar personalisation highlighted in the preview

Once ready - save it.

Now we need to customise our domains, urls & branding of this video.

Go to “Manage Workspace”:

Sendspark account menu open with Manage Workspace highlighted

Do several things:

Sendspark workspace settings: white-label badges, a custom domain A record for a video subdomain and a custom favicon
  1. Remove SendSpark logo
  2. Add your own favicon
  3. Set-up custom domain (so the links with videos will be opened on video.yourdomain.com)
DNS manager with a new A record for the video subdomain pointing to Sendspark's IP address

Now you’re ready to generate personalised videos on scale!

Step #3 Generate personalised videos on Scale

Now just import CSV file with contacts you want to reach out to, map the columns and wait for 8-15 mins (usually it takes some time for SendSpark to prepared personalised videos):

Sendspark Generate videos table for firstName, email, company, jobTitle and backgroundUrl, with an arrow on Import CSV

It’ll take some time for SendSpark to generate those videos, so just wait for 10-15 mins:

Sendspark generated videos list for two prospects, with Share Campaign and Download CSV buttons

Once it’s ready, we can download the CSV file with people, for our LinkedIn automation & cold emailing software.

Step #4 Send Personalised Videos on LinkedIn

I’m going to share this example with Expandi - LinkedIn outreach software. But you can do it with other tools as well 😉

Sign up for Expandi & go through the registration & adding LinkedIn profile process. Once you do that, go to Placeholders (under “My network”) & create a new one and name it “Video link”:

Expandi Placeholders page with an arrow pointing at the Create/Edit placeholder button

Just click “Create” here:

Expandi Create/Edit dialog creating a placeholder named Video Link

Now it’s time to create a new campaign:

Expandi My campaigns page with My campaigns and the Add new campaign button highlighted

Don’t add the link to the video in the initial message, because it might be too long and now connection request message is pretty limited in terms of characters. So better to add it to the follow-ups.

When you what to add the link to the personalised video → click on “Dynamic Placeholders”:

Expandi follow-up messages with an arrow pointing at the Dynamic Placeholder option below them

Choose “Video Link” and Delete “Type your message….”:

Expandi Dynamic placeholder dialog with Video Link selected and the default message text highlighted

So it looks like this:

Expandi Dynamic placeholder dialog with the Video Link placeholder and the fallback text let me send it to you?

Now your message will look like this:

Expandi follow-up message that inserts the Video Link placeholder, with a fallback when no link exists

It’s time to add people, so just go to “People” and “Upload CSV” file:

Expandi campaign People tab with Upload CSV selected and the CSV drop zone

Map “Video Link” with “Dynamic Placeholder”:

Expandi CSV mapping with the Video Link column mapped to a dynamic placeholder

And now you’re ready to send this campaign!

Your connections will get LinkedIn messages with personalised videos like this:

The LinkedIn message the prospect receives: a Sendspark video link with a preview of the personalised video

Step #5 Send Personalised Videos on Email

This example will be with Instantly (because we’re personally using it).

Instantly → https://instantly.ai/?via=leadgen

So once the videos are ready, it’s time to add them to your cold emailing campaigns.

Scroll down and click “Share Campaign”

Sendspark campaign with an arrow pointing at the Share Campaign button

Choose the tool that you’re using (for us it’s Instantly):

Sendspark Share Dynamic Video dialog with Instantly found in the integration search

and click on it.

It’ll copy the code snippet we need to implement in Instantly campaign.

So now we’re going to Instantly and creating a new campaign.

An empty Instantly campaign on the Leads tab, with the Add Leads button

Adding the CSV file from SendSpark to Instantly and preparing the sequence. Once you do that, we need to embed the dynamic video, to do so we need to click on “code” on the right bottom side:

Instantly sequence step with a short email and an arrow pointing at the code view button in the toolbar

And paste the code snippet we got from SendSpark:

Instantly code view with the Sendspark video snippet pasted into the email body

So our campaign will look like this (for us):

Instantly sequence step showing the embedded personalised video thumbnail in the email

But for our prospects it’ll look like this:

Instantly email preview for one prospect, with the personalised video playing over Sendspark's website

Final word

Now you know how to get 2x-3x more replies on your LinkedIn & Cold emails.

Let me summarise all the tools I’ve mentioned:

Video personalisation → https://sendspark.com

LinkedIn Outreach → https://expandi.io

Cold Emailing → https://instantly.ai

How to get 3x more replies with Video Personalisation for your Cold Email & LinkedIn Outreach

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Ilya

Ilya AzovtsevCo-founder

Co-founder of GrowthBand. Helped scale lemlist from $20k MRR to $10M ARR and built automation at Expandi; now runs the cold email infrastructure behind 32,000+ mailboxes.